Find answers to many of your common questions below! If you have any questions that haven’t been answered here, feel free to contact us!
| What Areas Do You Service? | We currently offer services in Northville, Novi, Wixom, Walled Lake, White Lake & Waterford |
| How Do I Sign Up For Services? | You can easily sign up by filling out a client profile. Once you’ve filled out the profile, we will be in touch to schedule a meet and greet! |
| What Is A Meet & Greet and When Do You Offer Them? | A meet and greet is a 10-30 minute initial consultation where you’ll meet us, introduce us to your pets, show us their routine and allow them time to get comfortable with us. We offer meet and greets free of charge, Monday through Friday. We will schedule times with you once we contact you individually! |
| What Services Do You Offer? | We offer mainly dog walking & cat sitting, but do offer dog sitting on a case by case basis |
| What Do You Charge? | Each visit is $28 for both cat sitting & dog walking services, price includes multiple pets; no per pet fees! |
| How Long Is Each Visit? | Our visits are customized to each pet and we do not have set visit times. However, for a typical dog walking visit you can expect us to be there around 25-30 minutes on average. Cat sitting visits range anywhere from 15-30 minutes depending on how social your cat is! |
| How Do I Pay For My Visits? | In your private client profile, you will store your preferred method of payment and your card will be automatically charged each Sunday for any services coming up that week. |
| Do You Charge Extra For Holidays? | Yes, there is an $8 fee per visit for visits that fall on major holidays |
| How Do I Know You’ve Visited? | After each visit you will receive a journal update that will include a GPS time stamp of our arrival and departure, details about what we did at the visit, pictures and even a GPS map of where we walked (if applicable). You can download an app to get the quickest notifications or chose to be notified via email |
| What Is Your Cancellation Policy? | For Dog Walks: As long as we are notified by 8am the same day of the walk, we will store your walk as credit for you! For Cat Sitting: 7+ days notice no fee, 6 days or less notice your visits will be stored as a credit for you |
