What Should You Look For When Hiring A Pet Sitter?

Finding the right pet sitter for you and your pet can be a very difficult task at times. We’ve taken the industry’s most important questions to ask your potential pet sitter and have responded to them to make your search a little easier.

    • Does the business keep regular office hours?

      • Menlys Pet Care is available from 9am to 7pm seven days a week. However, we realize that things come up and you can contact us at any time if you have a last minute pet sitting emergency.

    • If you left a message inquiring about services, how soon was your message returned?

      • The industry standard for contacting a customer back is 24 hours; we try to contact you within just a few hours

    • Does the business provide references upon request?

      • We are happy to provide a list of satisfied Menlys Pet Care customers that you can contact to ask any questions about us that you would like!

    • Is the pet sitter insured?

      • Menlys Pet Care carries liability insurance through Pet Sitters Associates LLC.

    • Does the pet sitter have established fees they can quote over the phone?

      • Yes! Our prices are listed on our website and we also offer discounts for certain services that can be discussed when you contact us.

    • Does the sitter meet you and your pets beforehand? Do they charge for this?

      • Every client is provided with a complimentary Meet and Greet where you get to know your sitter and we get to know your pets and their routines.

    • Does the pet sitter provide you with a service contract clearly outlining their policies?

      • Our service contract is included in the New Client Packet. We also include a client profile, pet profile, home guide and veterinary release agreement in our client packets.

    • During the Meet and Greet does the pet sitter seem upbeat and comfortable? Does your pet seem comfortable with them?

      • From the moment you contact Menlys Pet Care, we strive to provide you with an excellent customer service experience. We do our best to make your pets feel comfortable with us whether it means allowing them to warm up on their own or we’re greeted at the door with doggie hugs!